Q.2 Explain the different theories
of management. In your opinion which theory is better and why? Discuss.
ANS
Theories of Management
The different theories of management are
classical management theory, behavioral management theory, quantitative
management theory, systems management theory, contingency management theory,
and quality management theory. The classical management theory focuses on
finding the one best way to perform and manage task. The behavioral management
theory recognizes employees as individuals with concrete human needs, as parts
of work groups, and members of a larger society. The quantitative management
theory uses quantitative tools to help plan and control nearly everything in an
organization. The systems management theory holds that an organization
comprises various parts that must perform tasks necessary for the survival and
proper functioning of the system as a whole. The contingency management theory
is based on the premise that manager’s preferred actions or approaches depend
on the variables of the situations they face. The quality management theory
states that the essence of the quality of any output is its ability to meet the
needs of the person or group.
I’m the manager of two youth programs one for
pre-delinquent youth and the other is a detention alternative program. I
utilize all of the management theories in some form, shape, or fashion. Even
though the classic theory of management may seem outdated due to other
management theories coming along I still find at times that I have to find the
one best way to perform a task. An issue that I constantly have in the
pre-delinquent program is parents not showing up to their scheduled intake
appointments.
Popular Management Theories
Scientific
Management Theory
American mechanical engineer Frederick Taylor, who was one
of the earliest management theorists, pioneered the scientific management
theory. He and his associates were among the first individuals to study work
performance scientifically. Taylor’s philosophy emphasized the fact that
forcing people to work hard wasn’t the best way to optimize results. Instead, Taylor
recommended simplifying tasks so as to increase productivity.
The strategy was a bit different from how
businesses were conducted beforehand. Initially, a factory executive enjoyed
minimal, if any, contact with his employees. There was absolutely no way of
standardizing workplace rules and the only motivation of the employees was job
security.
According to Taylor, money was the key
incentive for working, which is why he developed the “fair day’s wages for a
fair day’s work” concept. Since then, the scientific management theory has been
practiced worldwide. The resulting collaboration between employees and
employers evolved into the teamwork that people now enjoy.
Systems Management
Theory
Systems management offers an alternative
approach to the planning and management of organizations. The systems
management theory proposes that a business, like the human body, consists of
multiple components that work harmoniously so that the larger system can
function optimally. According to the theory, the success of an organization
depends on several key elements: synergy, interdependence, and interrelations
between various subsystems.
Employees are one of the most important
components of a company. Other elements crucial to the success of a business
are departments, workgroups, and business units. In practice, managers are
required to evaluate patterns and events in their companies so as to determine
the best management approach. This way, they are able to collaborate on
different programs so that they can work as a collective whole rather than as
isolated units.
Contingency
Management Theory
The main concept behind the contingency management
theory is that no one management approach suits every organization. There are
several external and internal factors that will ultimately affect the chosen
management approach. The contingency theory identifies three variables that are
likely to influence an organization’s structure: the size of an organization,
technology being employed, and style of leadership.
Fred Fiedler is the theorist behind the
contingency management theory. Fiedler proposed that the traits of a leader
were directly related to how effectively he led. According to Fiedler’s theory,
there’s a set of leadership traits handy for every kind of situation. It means
that a leader must be flexible enough to adapt to the changing environment. The
contingency management theory can be summed up as follows:
- There is no one specific technique for
managing an organization.
- A leader should be quick to identify the
particular management style suitable for a particular situation.
- The primary component of Fiedler’s
contingency theory is LPC – the least preferred co-worker scale. LPC is
used to assess how well oriented a manager is.
Theory X and Theory
Y
Do you believe that every individual gets
maximum satisfaction from the work they do? Or are you of the opinion that some
view work as a burden and only do it for the money? Such assumptions influence
how an organization is run. The assumptions also form the basis of Theory X and
Theory Y.
Douglas McGregor is the theorist credited with
developing these two contrasting concepts. More specifically, these theories
refer to two management styles: the authoritarian (Theory X) and participative
(Theory Y).
In an organization where team members show
little passion for their work, leaders are likely to employ the authoritarian
style of management. But if employees demonstrate a willingness to learn and
are enthusiastic about what they do, their leader is likely to use participative
management. The management style that a manager adopts will influence just how
well he can keep his team members motivated.
Theory X holds a pessimistic view of employees
in the sense that they cannot work in the absence of incentives. Theory Y, on
the other hand, holds an optimistic opinion of employees. The latter theory
proposes that employees and managers can achieve a collaborative and
trust-based relationship.
Still, there are a couple of instances where
Theory X can be applied. For instance, large corporations that hire thousands
of employees for routine work may find adopting this form of management ideal.
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